Connecticut Internet Marketing Consultant
Robert M. Stein, Jr.
398 Great Swamp Road, Glastonbury, CT 06033
860.682.4427
bobstein@gmail.com
Objective
Looking to match my Digital Marketing. SEO, SEM, Social Media, Google, mathematical, computing, logical, tutoring and analytic skills, experience and abilities with a growing company where I can make a significant impact.
Experience
Digital Marketing Specialist TicketNetwork.com
South Windsor, CT
Managed company SEO & PPC accounts with Google, Yahoo and Microsoft. Helped company achieve rapid revenue growth through PPC, content creation and organic search engine link building. Utilized Tableau reporting software to analyze and make recommendations based on business intelligence. Created daily, weekly and monthly master list of sports, concerts and theatre event on sales. Interpreted Google Analytics traffic reports and utilized Google Webmaster tools. Automated and maintained billing system resulting in significant savings. Monitored industry news and SEO news. Created and maintained social media profiles on Facebook and Twitter and other niche social media sites. Created content for Ticketnews.com. Estimated weekly total gross revenue for the company and partners.
Mathematical Tutor Manchester Board of Education
Manchester, CT
Responsible for tutoring and supervising suspended students in an alternative educational system. Provided specific tutoring to students needing assistance completing assigned work. Maintained grading spreadsheets. Provide help desk and technical support to teachers and other tutors.
Technical Support Stein Technologies, Inc.
Glastonbury, CT
Provide 2nd level support for Windows, Office, Lotus Notes and other products for clients on a contract basis. Troubleshooted network, printing and remote connectivity issues. Closed technical support tickets for documentation and billing purposes. Assignments included supporting the call center reinstalling OS. Performed software and hardware upgrades and configured device drivers.
Sr. Technical Support Specialist Lotus Software Development/IBM
Cambridge, MA
Technical support of Windows NT, Windows 98, Lotus Notes, Internet Explorer and networking issues for Lotus employees. Provided 2nd level technical. Trained new hires in help desk systems and procedures. On-call 24/7 for emergencies. Provided support to Finance and Accounting departments for SAP issues. System administration and creation of NT, Lotus Notes, and UNIX user accounts. Received Lotus Services & Technology Customer Satisfaction Award.
Marketing Assistant Microsoft Software, Inc.
Farmington, CT
Oversaw the day-to-day management of Microsoft’s Connecticut office. Provided computer and administrative support to the Connecticut District Manager and sales and marketing teams. Used Microsoft Word, Excel and PowerPoint to create documents and presentations. Coordinated the set-up of corporate marketing seminars and briefings. Supported PC and network connectivity issues. Webmaster and developer of the New England Administrative and Consulting Services Intranet site. On-call 24/7. Demonstrated software at conventions and retail store outlets.
Skills
Education
Bachelor of Science, Business Administration and Marketing, Northeastern University, 1991
398 Great Swamp Road, Glastonbury, CT 06033
860.682.4427
bobstein@gmail.com
Objective
Looking to match my Digital Marketing. SEO, SEM, Social Media, Google, mathematical, computing, logical, tutoring and analytic skills, experience and abilities with a growing company where I can make a significant impact.
Experience
Digital Marketing Specialist TicketNetwork.com
South Windsor, CT
Managed company SEO & PPC accounts with Google, Yahoo and Microsoft. Helped company achieve rapid revenue growth through PPC, content creation and organic search engine link building. Utilized Tableau reporting software to analyze and make recommendations based on business intelligence. Created daily, weekly and monthly master list of sports, concerts and theatre event on sales. Interpreted Google Analytics traffic reports and utilized Google Webmaster tools. Automated and maintained billing system resulting in significant savings. Monitored industry news and SEO news. Created and maintained social media profiles on Facebook and Twitter and other niche social media sites. Created content for Ticketnews.com. Estimated weekly total gross revenue for the company and partners.
Mathematical Tutor Manchester Board of Education
Manchester, CT
Responsible for tutoring and supervising suspended students in an alternative educational system. Provided specific tutoring to students needing assistance completing assigned work. Maintained grading spreadsheets. Provide help desk and technical support to teachers and other tutors.
Technical Support Stein Technologies, Inc.
Glastonbury, CT
Provide 2nd level support for Windows, Office, Lotus Notes and other products for clients on a contract basis. Troubleshooted network, printing and remote connectivity issues. Closed technical support tickets for documentation and billing purposes. Assignments included supporting the call center reinstalling OS. Performed software and hardware upgrades and configured device drivers.
Sr. Technical Support Specialist Lotus Software Development/IBM
Cambridge, MA
Technical support of Windows NT, Windows 98, Lotus Notes, Internet Explorer and networking issues for Lotus employees. Provided 2nd level technical. Trained new hires in help desk systems and procedures. On-call 24/7 for emergencies. Provided support to Finance and Accounting departments for SAP issues. System administration and creation of NT, Lotus Notes, and UNIX user accounts. Received Lotus Services & Technology Customer Satisfaction Award.
Marketing Assistant Microsoft Software, Inc.
Farmington, CT
Oversaw the day-to-day management of Microsoft’s Connecticut office. Provided computer and administrative support to the Connecticut District Manager and sales and marketing teams. Used Microsoft Word, Excel and PowerPoint to create documents and presentations. Coordinated the set-up of corporate marketing seminars and briefings. Supported PC and network connectivity issues. Webmaster and developer of the New England Administrative and Consulting Services Intranet site. On-call 24/7. Demonstrated software at conventions and retail store outlets.
Skills
- Digital Marketing expertise PPC, SEO, SEM, Social Media (Facebook, Google+, Twitter, Instagram, Pinterest, LinkedIn, YouTube and others).
- Knowledge of WordPress.
- Advanced knowledge of Microsoft Office Software (Word, Excel, Access, Power Point, and Outlook), Acrobat, and Internet Explorer.
- Knowledge of Tableau, Wordpress, Drupal, DNS, HTML, cPanel and PHP.
- Experienced in the technical support and software troubleshooting of PCs running Microsoft Windows 7, Vista, XP Professional, Windows 2000, Windows 98 and 95 operating systems.
Education
Bachelor of Science, Business Administration and Marketing, Northeastern University, 1991
